Terms & Conditions

1. All information must be entered correctly and in its entirety.
2. Builder Direct Sales Group, LLC (also referred to BDSG) reserves the right to deny any warranty claim request that is found incomplete, incorrect or fraudulent.
3. BDSG reserves the right to deny any warranty claim request to non-approved contractors performing repairs.
4. Claim request could take up to 3 working days to process.
5. Click here to read Builder Direct Sales Group's Warranty Claim Policy. Warranty Policy